FAQ
Frequently asked questions
Everything you need to know about AI visibility, brandecho.ai, and how to make your brand visible to AI models.
Product
About brandecho.ai.
Learn what brandecho.ai does and how it helps you track your AI visibility.
What is brandecho.ai?
brandecho.ai is a SaaS platform for monitoring and improving your brand's visibility in AI models like ChatGPT, Gemini, Claude, and Perplexity. It automatically sends targeted prompts to multiple AI models, analyzes the responses, and provides actionable insights about how your brand is perceived and recommended by AI.
How does AI visibility measurement work?
brandecho.ai sends carefully crafted prompts to multiple AI models simultaneously. Each response is analyzed for brand mentions, rankings, sentiment, and source citations. The results are aggregated into clear metrics and trends so you can track your AI visibility over time.
Which AI models are supported?
brandecho.ai supports all major AI models including ChatGPT (OpenAI), Gemini (Google), Claude (Anthropic), Perplexity, Microsoft Copilot, and more. New models are added regularly as the AI landscape evolves.
How often should I run evaluations?
We recommend running evaluations regularly to track trends reliably. You can choose the frequency that fits your needs — daily, weekly, monthly, or manually. Active campaigns may benefit from more frequent evaluations, while stable brands can monitor less often.
Can I try brandecho.ai for free?
Yes. Every account starts with a free credit balance — full feature access, no credit card, no time limit. Paid plans give you more credits when you are ready.
AI Visibility
Understanding AI visibility and GEO.
What AI visibility is, how it differs from SEO, and what you can do about it.
What is AI visibility?
AI visibility describes how often and how prominently a brand is mentioned in responses from AI models like ChatGPT, Gemini, or Perplexity. It is the new SEO for the age of AI search.
What is the difference between SEO and GEO?
SEO (Search Engine Optimization) focuses on ranking in traditional search engines like Google. GEO (Generative Engine Optimization) focuses on making your brand visible in AI-generated responses. While SEO targets links and rankings, GEO targets brand mentions, recommendations, and citations in AI answers.
How can I influence what AI says about my brand?
You can improve your AI visibility through a strong content strategy, structured data on your website, building topical authority, earning quality backlinks, and maintaining consistent brand messaging across all channels. brandecho.ai helps you measure the impact of these efforts.
Why doesn't ChatGPT mention my brand?
Common reasons include: insufficient online presence or content about your brand, lack of authoritative sources mentioning your brand, strong competitors dominating your niche, or your content not being structured in a way that AI models can easily process. brandecho.ai helps you identify these gaps.
How long does it take to improve AI visibility?
Improving AI visibility is a medium to long-term effort. Initial changes may show results within weeks, but building sustainable AI visibility typically takes 3-6 months of consistent effort. Regular monitoring with brandecho.ai helps you track progress and adjust your strategy.
Technical
Security, privacy & technical details.
Everything about data protection, GDPR compliance, and technical requirements.
Is brandecho.ai GDPR compliant?
Yes. brandecho.ai is made in Austria and all data is hosted within the EU. We are fully GDPR compliant and take data privacy seriously.
Do I need technical skills to use brandecho.ai?
No. brandecho.ai is designed to be user-friendly and requires no technical knowledge. The interface guides you through setting up your brand monitoring, and all analytics are presented in clear, easy-to-understand dashboards.
How is my data stored and protected?
All data is stored on secure servers within the European Union. We use encryption in transit and at rest, regular security audits, and follow industry best practices for data protection. Your evaluation data is isolated and never shared with third parties.
Is there an API?
Yes, API access is available on the Expert plan. The API allows you to integrate brandecho.ai data into your own tools, dashboards, and workflows. Contact us at office@brandecho.ai for API documentation and custom integration support.
Still have questions?
Start for free or contact us at office@brandecho.ai — we are happy to help.
Start for free